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$16.95 SHIPPING ON ALL ORDERS WITHIN AUSTRALIA FOR STANDARD POSTAGE $16.95 SHIPPING ON ALL ORDERS WITHIN AUSTRALIA FOR STANDARD POSTAGE
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FAQ'S

Can I choose what goes into my gift hamper?

You sure can! We can tailor a gift hamper to your specific needs. Please email us at janet@thecelebrationhub.com.au to organize.

 

How much is postage?

We offer $16.95 flat rate shipping on all gift hamper orders within Australia.

 

What delivery company do you use?

Most orders are sent via Australia Post or Fastway Couriers. You will receive a tracking number when your item has been dispatched.

 

Do you offer Express Post?

Yes, Express Post option is available at checkout for $22. 

 

How long do orders take to dispatch?

Orders will be dispatched within 2 business days. Please take into consideration shipping delays due to Public Holidays and COVID-19 delays.

 

Can I send my gift hamper directly to the recipient?

Absolutely! At checkout, please ensure you add the recipient's details in the shipping details section. We do not send invoices or pricing with our deliveries.

If ordering for more than one person, simply place separate orders for each gift hamper.

 

Can I add a message with my gift hamper?

Of course! We add a handwritten note with your gift hamper order free of charge! Simply add your message in the space provided on the specific gift hamper listing. Then just add to cart!

If you don't leave a message, the recipient may not know who the gift is from, so we strongly suggest you don't skip this step.

  

Can I add alcohol to my gift hamper?

Yes, you can! However, to comply with the Liquor Act 2007, the following rules apply:

The alcohol must be supplied as part of a gift hamper.

No more than 2 litres of alcohol is permitted per gift hamper.

The gift hamper can only be delivered to another person aged 18 years+ who is NOT the purchaser. 

 

Where are you located?

We are an located on the Gold Coast QLD. All orders are shipped from this postcode.

 

Do you ship internationally?

At this stage we only ship within Australia.

 

Do you have a storefront?

No, we are purely an online business and do not have a showroom.

  

Do you make corporate or event gifts?

Yes, we do. Please send us an email if you would like to order corporate, staff or event gifts. We are more than happy to customize to your requirements.